The voucher and promotional codes can be entered in the corresponding input field in the shopping cart. The shopping cart will then be recalculated with the discount.

Does it mean "10% EXTRA SALE % - Use the discount code "123-XSALE" today to get an additional 10% off all SALE items with more than 25% off!", this code can only be redeemed on SALE items that are already discounted by 25% or more. The extra discount will then be deducted from the already discounted price.

Please note the communicated conditions regarding minimum order value and promotion period for promotional codes.

Promotional codes cannot be combined with other promotional codes.

The minimum order value for promotional codes depends on the respective discount campaign/promotion. In this case, the minimum order value will be communicated individually as part of the discount campaign.

Various vouchers and promotional codes cannot be combined with each other and are only valid during the specified period.

Remaining balances will not be paid out and the value of the voucher cannot be applied to shipping costs.

The delivery of goods when redeeming vouchers or promotional codes is only intended in commercially available quantities and can only be carried out while stocks last. We also reserve the right to terminate the promotion early due to low availability of goods.

Unfortunately, orders by telephone or email are not possible for legal reasons.

After completing your order, you will automatically receive an order confirmation from us at the email address you provided. If you do not receive a confirmation email within a few minutes, please check the spam folder of your email program. If you have any further questions about your order, please use the contact options provided on our website.

If all items are available and payment has been confirmed, your order will be assembled and shipped by our shipping department as quickly as possible. Delivery times for our items vary depending on availability and are displayed on the respective item page.

Further details on our delivery times can be found here.

Each item includes information about the estimated delivery time. Please note that regional holidays may affect delivery times. Unless otherwise stated in the item description, delivery within Germany takes approximately 4-6 business days, delivery to Austria or Switzerland takes approximately 5-7 business days, and delivery to other countries in the European Economic Area takes approximately 6-8 business days after receipt of order. The exact delivery times for each item can be found on the product page.
Please note that there are no deliveries on Sundays and public holidays.

If you have ordered items with different delivery times, we will ship the goods in one shipment, unless we have made other arrangements with you. In this case, the delivery time is determined by the item you have ordered with the longest delivery time.

You can find further details about our delivery times here.

Unfortunately, we are currently unable to offer a pick-up service for logistical reasons.

Of course, you can also add to or change your order at a later date. To do so, please contact our customer service team using the contact form.

Please note that orders that are already being processed by the shipping department cannot be changed retrospectively.

If you receive damaged or defective goods from us, you can return them to us free of charge. Please document the defect with clear photos and send them to us in advance. We will do our best to replace the damaged product. If an item is missing from your delivery despite being listed on the delivery note, please contact our customer service team using the contact details provided on the website.

If the item you ordered is damaged within the manufacturer's warranty period, we must first inspect the damage before we can initiate a warranty claim or complaint with the manufacturer.

Unfortunately, we cannot accept liability for defects resulting from incorrect operation and use, negligent care, improper storage, improper repair, or excessive use. If you have a warranty claim, we will forward it to the respective manufacturer, who will then decide on replacement, repair, or credit. Please understand that we can only accept complaints once they have been confirmed by the manufacturer. We ask for your patience, as complaints can take some time to process, depending on the manufacturer and distribution partner.

Details on our shipping costs within Germany, to other EU countries, Switzerland, and non-EU countries, as well as details on the corresponding delivery times, can be found here.

We ship your order as a parcel within Germany with DHL. International shipping is carried out by DHL, but in most cases is handled by the respective national partner company in the destination country.

Once your order has been shipped, you will automatically receive an email with a tracking code. For technical reasons, it may take a few hours or until the next business day for the tracking code to become active and for a status to be displayed.

Within Germany, shipments can of course also be sent to a DHL Packstation. Please provide the necessary information when placing your order. Shipments to PO boxes and poste restante addresses are not possible!

At PeakStyle, we offer a variety of payment options. You can find an overview of our payment options here. here.

For technical reasons, it is not possible to change the payment method after the order has been completed. In urgent cases, please contact our customer service using the contact form.

If you have received a voucher code, e.g. when ordering the newsletter, but cannot redeem it in your shopping cart or when completing your purchase, please notify our customer service via the contact form. Provided we can confirm its validity, the voucher will be credited to your customer account retrospectively.

You can return the ordered items to us within 14 days of receiving the goods without giving a reason. Please submit a return request in your customer account. Within Germany, you will receive a DHL online return label from us at a price of €4.90. Customers from other EU countries can also request a return label on request and will be informed of the costs in advance.

Please use our shipping box or shipping film to return the goods, preferably in their original packaging.

After we have received the return and inspected the goods, you will receive an email confirmation from us.
The amount will either be credited directly to the payment method selected when placing the order or, if selected, to your customer account, and will be available for use again immediately.

If you have any further questions, please contact our customer service team using the contact form.

No, as a rule, two discount promotions cannot be combined.

We will gladly refund the VAT upon presentation of the original customs documents. Please send us the original invoice with the corresponding customs stamp. Refunds to a German account or via PayPal are free of charge. However, for refunds to a foreign account, we must charge a bank fee of €10 (charged by the bank).

You can manage and change your personal data, billing and delivery address, email address, and password at any time in your customer account. To completely delete your customer account, please send us an email with the subject line "Delete customer account" to info@peakstyle.de.

No problem! If you have forgotten your password, please click on the "Forgot your password" link under "My account." After entering your email address, you will receive an automatic email from our system with your newly generated password. Once you have logged into your account, you can change this password to a password of your choice.